Return Policy, Exchanges & Refunds

Return Policy, Exchanges & Refunds

At Vipodha Trading E-commerce store [Vipodha Trading Private Limited], we want you to love what you wear. If you're not completely satisfied with your purchase, we’re here to help.

Returns

  • Items can be returned within 2 days of delivery.

  • Returned items must be unused, unwashed, and in original condition with all tags attached.

  • Sale or discounted items are final sale and cannot be returned.

  • To start a return, contact us at vipodhaestore@gmail.com with your order number and reason for return.

Exchanges

  • Need a different size or color? We offer free exchanges on full-priced items within 2 days of delivery.

  • To initiate an exchange, email vipodhaestore@gmail.com with your order details and preferred replacement item.

Refunds

  • Once we receive and inspect your return, we’ll notify you by email.

  • If approved, your refund will be processed to your original payment method within 5–10 business days.

  • Shipping charges are non-refundable unless the return is due to a faulty or incorrect item.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 24 hours of delivery with a photo and video and we’ll resolve it promptly.